What to do if you’ve been scammed: step-by-step guide

If you’ve been scammed, the most important thing is to act fast: the sooner you move, the better your chances of limiting the damage.

Every hour that passes makes it harder to recover money and stop further fraud on your accounts.

Follow the steps below in order. Each one protects a different part of your financial and personal life.

Step 1: stop sending money immediately

The very first thing to do when you’ve been scammed is cut off any ongoing payments. If you set up a recurring transfer, a wire, or a crypto payment, contact your bank or platform right now and request a reversal or cancellation.

Scammers often keep the conversation going to extract more money after the first payment. Block all contact with the person or number that scammed you. Do not respond, even to get your money back: that contact is usually just another manipulation attempt.

What to do when you’ve been scammed: call your bank first

Your bank is your most powerful ally in the first 24 hours. Call the number on the back of your card or on your bank’s official website. Tell them exactly what happened and ask them to do three things:

📋
What to ask your bank right now
Freeze or flag your account: prevents additional unauthorized charges while the investigation is open
File a fraud dispute: starts the formal process to reverse unauthorized transactions
Issue a new card number: essential if you gave your card details to the scammer

Wire transfers and crypto payments are the hardest to recover. Banks can sometimes reverse ACH transfers if you act within 24 hours. Card payments have the strongest chargeback protections. Gift card payments are almost never recoverable once redeemed.

Report the scam to the right agencies

Reporting matters: it creates an official record, may help you recover funds, and protects other people from the same scam. Here’s where to report based on what happened to you.

📊 Where to report a scam in the U.S.
🔵 FTC (Federal Trade Commission) ReportFraud.ftc.gov: for all types of scams. Start here.
🔵 FBI Internet Crime Complaint Center IC3.gov: for online fraud, phishing, ransomware
🔵 Your state attorney general For investment scams and local consumer fraud
🔵 Local police File a report for any scam: you’ll need the report number for insurance and bank disputes

You don’t need a lawyer to file these reports. They’re free, done online, and take about 15 minutes. The FTC report is the most important one: start there even if you file others too.

I’ve been scammed: now protect your credit

After a scam, your personal information may have been stolen even if money wasn’t the main target. Protecting your credit should happen within the first 48 hours.

Go to AnnualCreditReport.com and pull your free reports from all three bureaus (Equifax, Experian, TransUnion). Look for accounts you didn’t open, hard inquiries you didn’t authorize, or addresses you don’t recognize.

1Place a fraud alert

Contact any one of the three bureaus and request a fraud alert. They’re required to notify the other two. Lasts 1 year, free to place, makes it harder for anyone to open new credit in your name.

2Consider a credit freeze

A credit freeze is stronger than a fraud alert. It completely blocks new credit applications in your name until you lift it. Free at all three bureaus. Recommended if you shared your Social Security number with the scammer.

3Dispute any fraudulent accounts

If you find accounts you didn’t open, dispute them directly with the bureau that lists them. Include your police report number as supporting documentation.

What to do if you think you’ve been scammed online

Online scams: fake shopping sites, phishing emails, romance scams, tech support fraud: require a few extra steps on top of the basics above.

  • Change your passwords immediately on every account that used the same email or password as the one compromised. Use a different, strong password for each account.
  • Enable two-factor authentication (2FA) on your email, bank, and any account holding money or sensitive data.
  • Check your email settings for forwarding rules the scammer may have set up to intercept your messages going forward.
  • Scan your device with a reputable antivirus if the scam involved clicking a link or downloading a file.

What to do if i’ve been scammed out of a large amount

If the loss is significant (generally $1,000 or more), consider hiring a consumer fraud attorney for a free consultation. Some attorneys take scam recovery cases on contingency, meaning you pay nothing unless they recover funds.

Also check whether your homeowner’s or renter’s insurance policy covers identity theft or fraud losses. Many do, with limits of $10,000 to $25,000 per incident, and most policyholders never know to claim it.

⚠️ Warning: Scammers often follow up a successful scam with a “recovery service” offer: someone who claims they can get your money back for a fee paid upfront. This is almost always a second scam targeting the same victim. Never pay anyone claiming to recover scam losses without verifying through official channels.

What should I do if I’ve been scammed: the quick checklist

If you’re overwhelmed, work through this list in order. Each step takes 5 to 15 minutes.

Action checklist after a scam
Stop all payments and block the scammer
Call your bank and open a fraud dispute
File a report at ReportFraud.ftc.gov
Place a fraud alert or credit freeze at the three bureaus
Change passwords on compromised accounts and enable 2FA
File a police report if losses exceed a few hundred dollars

Being scammed is stressful, but you have real options. The steps above are straightforward and most of them are free. Starting within the first few hours gives you the best chance of limiting the financial damage.

One final step many people overlook: after you’ve taken care of the immediate crisis, consider enrolling in a credit monitoring service. A scam that involved your personal information often leads to further fraud attempts weeks or months later, when you’re no longer on high alert.

Free monitoring through Credit Karma or Experian’s free tier is enough to catch new accounts opened in your name. A paid service with dark web monitoring is worth considering if you shared your Social Security number or date of birth with the scammer. The small monthly cost is far less than the time and stress of dealing with a second round of fraud you didn’t see coming.

ℹ️ Note: This content is independent and informational only. We have no affiliation with the FTC, FBI, credit bureaus, or any service mentioned. Always verify contact information for official agencies directly from their official government websites.